1. Data Controller
Albanian Quail Farms (AQF), Starova, Buçimas, Pogradec, Albania. Email: info@albanianquailfarms.com. For GDPR inquiries from EU residents, contact: gdpr@albanianquailfarms.com.
2. What Data We Collect
We collect the following data when you use our website or contact us:
- Contact data: Name, email address, phone number, company name, and any message content you submit via forms
- Business data: VAT number, delivery address, and business type for B2B wholesale inquiries
- Technical data: IP address, browser type, pages visited, time on site (anonymized analytics only)
- Newsletter: Email address if you subscribe to our newsletter
3. How We Use Your Data
- To respond to your inquiries and process wholesale orders (Art. 6(1)(b) GDPR — contractual necessity)
- To send newsletters if you have subscribed with consent (Art. 6(1)(a) GDPR)
- To comply with legal obligations including food safety traceability records (Art. 6(1)(c) GDPR)
- For legitimate interest in improving our website and services (Art. 6(1)(f) GDPR)
4. Data Sharing
We do not sell your personal data. We share data only with: (a) logistics partners for delivery coordination, (b) payment processors for order transactions, and (c) legal authorities if required by law. All partners are bound by data processing agreements.
5. Data Retention
Contact form data: 2 years from last contact. Order records: 7 years (legal accounting requirement). Newsletter subscriptions: until unsubscribe + 3 months.
6. Your Rights (GDPR)
EU residents have the right to: access, rectification, erasure, restriction of processing, data portability, and objection. To exercise these rights, contact: gdpr@albanianquailfarms.com. You also have the right to lodge a complaint with a supervisory authority.
7. Cookies
Our website uses only essential technical cookies necessary for navigation. We do not use tracking or advertising cookies without consent. You may disable cookies in your browser settings without affecting site functionality.
8. Contact for Privacy Matters
For any privacy concerns: gdpr@albanianquailfarms.com or by post: Albanian Quail Farms, Pogradec County 9301, Albania, Attn: Data Protection Officer.